Volume 1, Issue 5

 

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Is Preparation Missing in Your Interview Room?
by
Rod McDermott and Chris Cottey

We recently conducted some Director (Board member) searches for a rapidly growing company that wanted to put together a world-class Board as the founders seek to grow the company to half a billion in revenue in the next few years. We were provided with information which included significant industry, product line, and company financial data to share with the candidates we deemed appropriate to meet with the CEO. What was shocking and disappointing was the little effort some candidates made in reviewing the documents prior to meeting with the CEO. In fact, some of these candidates were CEO’s themselves of major companies. It really showed, and quite glaringly, which candidates had taken the time to review the information, and which had not. The ones that prepared had meaningful conversations with the CEO on the industry, trends, product line issues, competitive threats, and customer idiosyncrasies. The ones that had not taken time to prepare generally shook their heads as the CEO described the company and industry.

As an executive search firm, we often source candidates for clients that are “passive candidates”, which means that they are not actively seeking a new position, or in the case above, a Board seat. However, once they are interested in learning more about the position we’ve presented to them, they still oftentimes forget that they are now investing time into an effort to see if they really should consider a new position, and skip the homework phase of the interview preparation process. Regrettably, this is a refrain we hear far too frequently from both hiring managers and interviewees, for all levels of positions. In this article, we shall share a few thoughts that you, as the interviewee might want to consider as you prepare for an interview, even when you know the company and the executives well. As this series continues next month, we shall focus on the hiring manager considerations as he/she prepares to interview candidates for critical positions.

Although “everyone knows the basics of interviewing,” let’s take a moment to contemplate what the hiring manager will, or should, expect in the discussion with a candidate:

  • Industry knowledge supported by research;

  • Company knowledge driven by investigative research beyond just the company website;

  • Being prepared to answer questions (to do that, the candidate has to anticipate);

  • Thoughtful questions about the industry, company, executives, position, environment, future, the position’s contributions and values, etc.;

  • Managing objections that stem from a candidate’s skills, expertise, experience, accomplishments, and capabilities;

  • Demonstrating a commitment to the opportunity, the company and the industry;

  • Follow-up.

Clients are often concerned that recruiters load candidates with all of the answers and prep them with all matter of hiring manager personality information, company hot button issues, key words, etc. Over the years, we have found that our role, as the search consultant, is to encourage a candidate to think in terms of understanding and managing all of the information about themselves that will enable the hiring manager and client to make the best informed decision. In short, “what I need to make sure they know about me as it relates directly to this position, company, and industry.” From this mindset framing, it becomes incumbent upon the candidate to begin preparing as if he/she were getting prepared for a final exam.

“I don’t want candidates to sell me, that pushes me off and it feels phony,” said the head of HR at one of our clients recently. “However, part of what tells me if the candidate might be a possible fit is when I hear from them information that speaks directly to the job and the company, and demonstrates the candidate has done a lot of homework.” As a candidate, anticipate and tailor your presentation to that company’s industry. That includes the dreaded “tell me about yourself” icebreaking question from the hiring manager. We’ve seen good candidates get declined after the initial interview, even though the interviewer felt they were talented, because the candidate failed to tie their experience in with the company’s industry. Don’t forget this important fact: Hiring managers want to take as much risk out of the equation as possible, which means they are looking for a strong candidate with whom they feel they can work well and achieve their objectives, and one that can demonstrate they have the requisite skills and experience outlined in the position specification. The more “must haves” they don’t have, the less likely that candidate will be in winning the position, even though they could have been a great asset in that role.

If, as a candidate, you are not prepared to run with all of this, then, as our clients tell us, “Don’t bother or waste my time and energy by taking the interview.” The bottom line is: if you’re going to take the time to interview, at least do the necessary homework to show yourself well and get the “right of refusal”, even if you are still trying to decide if this should be your next career move. Interviewing poorly due to lack of preparation leaves a lasting impression you won’t want to leave.

Most executive search firms have information designed to assist candidates in preparing for interviews. Don’t be shy: ask for whatever that firm can share with you. Build your library with the materials to help build your interview skills. Prepare, beginning well in advance of the interview. It is extremely rare that anyone can “wing-it” in the interview, and when a candidate does, the interviewer seems to always know.

For more information about candidate interview preparation, please contact Denae Butte (butte@mbsearch.net), the Program Coordinator of the McDermott & Bull Executive Network.

Next month, the focus will be on the hiring manager and interviewer preparation. As a candidate of ours recently shared about his interview, “I couldn’t believe how unprepared the interviewer was…his questions seemed ad lib and he could not answer the majority of my most basic questions about the company.”